Have questions? We’ve got answers. Our FAQ page covers everything you need to know about BILARRI — from jewelry materials and skincare ingredients to shipping, returns, and product care. Whether you’re curious about how to clean your 18k gold-plated pieces or want to understand our serum formulations, this is your go-to resource for quick, clear information.
Our jewelry is crafted from high-quality stainless steel, finished with real 18K gold plating for a rich, long-lasting shine.
we use genuine 18K gold plating to give our pieces a premium, luxurious appearanc
most of our pieces are hypoallergenic and suitable for sensitive skin. We use stainless steel, which is nickel-safe and skin-friendly.
Over time, some fading may occur with regular use, especially if exposed to water or chemicals. Proper care helps maintain the finish longer.
Our stainless steel base provides strength and wear resistance, while the gold plating gives it elegance suitable for daily styling.
Avoid water, perfumes, and chemicals. Wipe gently with a soft cloth after wear and store in a dry place.
We advise removing your jewelry before swimming or bathing to preserve the gold plating and shine.
Use mild soap and warm water for occasional cleaning. Gently pat dry with a soft cloth. Avoid harsh chemicals or abrasive materials.
Store each piece separately in a soft pouch or jewelry box to prevent scratches and tangling.
Our range addresses hydration, dullness, acne, fine lines, and uneven tone, depending on the formula.
Most of our serums are fragrance-free or contain only natural essential oils. Check each product’s ingredients list for specifics.
our formulas are designed to integrate easily into most routines. Apply serums before thicker creams or oils.
our serums are tested to be safe for all skin types, including oily, dry, combination, and sensitive and suitable for all gender
No, our formulations are free from parabens, sulfates, and harsh preservatives.
our products are 100% cruelty-free and mostly vegan. Look for the vegan icon on each product page.
Many users notice improvements within 1–2 weeks, but optimal results may take up to 4–6 weeks of consistent use.
we offer worldwide shipping. Costs and delivery times depend on your location.
Orders are typically processed within 1–3 business days before shipping
Shipping usually takes 5–10 business days, depending on your region. You’ll receive tracking info by email once shipped. For both Jewelry and the Skincare products
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Once your order ships, you’ll receive a tracking number via email to monitor the delivery status.
Shipping costs vary by region and order value. We offer free shipping if you sign up on all products.on orders.
Customs fees are the responsibility of the buyer unless otherwise stated at checkout. These vary by country.
You can reach us via email at contact@bilarri.com or through our Contact Us form. We typically respond within 24 hours on weekdays.
We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Google Pay, Apple Pay